Architecture for Service Management and Anti-fragility

Architecture for Service Management and Anti-fragility

Jan de Vries is a senior trainer, business IT consultant, coach, researcher and public speaker in the fields of Agile, DevOps, Business Information Management, Service Management, Antifragility and Strategy Development. In this session we have international visitor...
Kate Russell – Dealing with Difficult People

Kate Russell – Dealing with Difficult People

About this event Dealing with Difficult People Now this is a topic that many can relate to. We’re excited to have someone from the field, with decades of hands on experience sharing techniques to be more effective with people we find difficult to deal with. Kate...