The Dark Side of Being the “Go-To” Person

The Dark Side of Being the “Go-To” Person

We’ve all heard the praise: “You’re so reliable!” “What would we do without you?” But being the go-to person in your organisation isn’t always the badge of honour it seems. Here are some hidden costs: Burnout: Constantly...
How well do you listen?

How well do you listen?

Deep and active listening is an invaluable skill, often overlooked but essential for effective communication and decision-making. Here’s a quick guide on what to avoid and what practices truly work:   What Not to Do Interrupting: Cutting someone off mid-sentence...